The quick answer
If a condition remains after restoring HP, inspect your illness or Constitution details. Visit Yao Yaoyao at Evercare Clinic in Qinghe and choose the dialogue about feeling unwell, or request treatment from a player with the Healer career. Restoring HP and removing an illness are different actions.
On this page
Check whether you need HP or treatment
| What you see | What to check |
|---|---|
| Health bar is low | Use an available combat recovery method. |
| Health restored but condition icon remains | Open the illness notice and inspect the lingering condition. |
| Movement or recovery feels worse without a gear change | Inspect Constitution and active effects. |
| Medicine supply is too limited | Check Medicine Chest upgrades separately from illness treatment. |
Read the exact condition name before asking for help. “I need healing” can mean either missing health or an illness, and those require different tools. Knowing the condition also helps you confirm that treatment removed the correct problem.
Visit Yao Yaoyao at Evercare Clinic
- Find Evercare Clinic in Qinghe and activate the nearby Boundary Stone.
- Speak to Yao Yaoyao.
- Choose the dialogue indicating that you feel unwell.
- Inspect the listed condition and quoted treatment cost.
- Confirm treatment if appropriate, then reopen the status details to check the result.
Use the clinic’s actual quote rather than assuming one old price applies to every condition. If the offered treatment does not cover your current injury, do not repeatedly buy an unrelated option. Look for the player-Healer route.
Ask a player with the Healer career
Open the illness notice near the minimap and inspect its treatment-request options. You can also ask for a Healer through the game’s social tools. Give the condition name and remain available while the other player joins or starts the treatment interaction.
The Healer performs a treatment activity, so the request itself is not an instant cure. Let the attempt finish and check the outcome. If it fails, the helper may need another attempt or stronger career progression; repeatedly moving away can make the interaction harder to complete.
Upgrade the Medicine Chest for future fights
Yao Yaoyao also handles Medicine Chest development. Medicinal Tales are used for these upgrades, with available stages tied to progression. Select the chest-related dialogue and inspect the next improvement and material requirement.
This is a lasting improvement to your recovery tool, separate from paying to remove a current illness. If you have an upgrade available, it can be useful to handle it during the same visit. Do not spend a treatment fee expecting it to increase your maximum number of healing uses.
Work out what caused the condition
A bad fall, a trap or a specific encounter effect can leave more than temporary HP damage. After treatment, consider what happened immediately before the condition appeared. Adjust that route or interaction rather than accepting the same injury every time you return.
Before a demanding group fight, inspect your active conditions along with your equipment. If an illness is reducing a resource or stat you rely on, resolving it can be more direct than replacing gear to compensate. Do not assume a Boundary Stone visit or a full health bar proves every condition is gone.
What to read next
Common questions
Why am I still injured at full HP?
HP recovery and illness treatment are separate. Inspect the remaining condition and use an appropriate clinic or Healer treatment.
Does the Panacea Fan cure these illnesses?
Its combat healing role is separate from the Healer career’s treatment activity. Use the illness interface to find the appropriate cure.